Privacy Policy

PickSpark Privcy Policy

Information We Collect

We collect several different types of information for various purposes to improve your experience on our Site.

  • Information You Provide Directly:
    • Account Information: When you create an account on our Site, we collect information such as your name, email address, billing address, shipping address, and phone number.
    • Order Information: When you place an order, we collect information about your order, such as the products you purchased, the price, and payment information.
    • Contact Information: When you contact us through our contact form or live chat, we may collect information such as your name, email address, and the nature of your inquiry.
  • Information Collected Automatically:
    • Log Data: We collect information that your browser automatically sends whenever you visit our Site. This information may include your computer’s Internet Protocol (IP) address, browser type, operating system, the pages you visit on our Site, the time and date of your visit, and other statistics.  
    • Device Information: We may collect information about the device you use to access our Site, such as the device type, operating system version, unique device identifiers, and mobile network information.
    • Cookies and Similar Technologies: We use cookies and similar technologies to track the activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Technologies similar to cookies also collect and store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.  

Use of Your Information

We use the information we collect for various purposes, including:

  • To process your orders and fulfill your requests.
  • To manage your account on our Site.
  • To send you promotional emails and communications.
    • You can unsubscribe from receiving promotional emails by following the unsubscribe instructions in those emails.
  • To personalize your experience on our Site.
  • To improve our Site and services.
  • To analyze trends and usage of our Site.
  • To prevent, detect, and address fraud and security threats.

Disclosure of Your Information

We may disclose your information to third-party vendors and service providers who help us operate our Site and business. These vendors and service providers are contractually obligated to keep your information confidential and use it only for the purposes we have disclosed.  

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of us or others.  

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  

Your Rights

You have certain rights regarding your personal information. You may request to:  

  • Access your personal information
  • Rectify inaccurate information
  • Request deletion of your information

You can exercise these rights by contacting us through the contact information provided below.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.  

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.  

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@pickspark.com  

Effective Date

This Privacy Policy is effective as of October 13, 2024.

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